MAIJ CORPO – Frequently Asked Questions (FAQ)
Welcome to the MAIJ CORPO Help Center! Here you will find answers to the most common questions about our products, shipping, and eco-friendly mission.
🛒 General & Orders
What is MAIJ CORPO?
MAIJ CORPO is your one-stop online shop dedicated to sustainable living. We offer high-quality products for your home, garden, eco-friendly lifestyle, and pets, helping you create a beautiful, green, and happy environment.
How do I place an order? Simply browse our categories, add your favorite items to the cart, and click “Checkout.” Follow the on-screen prompts to enter your shipping details and payment information.
Can I change or cancel my order after it has been placed? We process orders quickly to get them to you as soon as possible. If you need to make changes or cancel an order, please contact our support team at support@maijcorpo.com within 2 hours of placement.
📦 Shipping & Delivery
Where do you ship to? We currently ship nationwide and to select international destinations. You can check shipping availability for your location at checkout.
How much does shipping cost?
- Standard Shipping: Calculated at checkout based on weight and destination.
- Free Shipping: We offer free standard shipping on all orders over $50.
How long will it take to receive my order?
- Processing time: 1–2 business days.
- Standard Shipping: 3–7 business days.
- Expedited Shipping: 1–3 business days.
🌱 Our Products (Home, Garden, Eco & Pets)
Are your products truly eco-friendly? Yes! Sustainability is at the core of MAIJ CORPO. We prioritize biodegradable, recycled, organic, and cruelty-free materials across our entire catalog—from our gardening tools to our pet accessories.
Are your pet products safe and non-toxic? Absolutely. The health of your furry friends is our priority. All of our pet toys, grooming products, and accessories are made from non-toxic, pet-safe, and durable materials.
I am new to gardening. Where should I start? Welcome to the green side! We recommend starting with our “Beginner Garden Kits,” which include easy-to-grow seeds, organic soil pods, and biodegradable pots.
🔄 Returns & Refunds
What is your return policy? We want you to love your purchase. If you are not completely satisfied, you can return any unused item in its original packaging within 30 days of delivery for a full refund or exchange.
How do I initiate a return? Please visit our Returns Portal on the website or email us at returns@maijcorpo.com with your order number, and we will provide you with a prepaid shipping label.
💳 Payments & Security
What payment methods do you accept? We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay.
Is my payment information secure? Yes, 100%. Our website uses SSL encryption technology to ensure that all your personal and payment data is kept secure and confidential.
📞 Contact Us
Still have questions? We are here to help!
- Email: admin@maijcorpo.com
- Live Chat: Available Mon-Fri, 9 AM – 5 PM (EST)