Shipping Policy • MAIJ CORPO
At MAIJ CORPO, we are passionate about bringing wellness to your home, garden, and pets in the fastest and most sustainable way possible. Below, you will find the details of how we manage our shipments to ensure you have a seamless shopping experience.
1. Shipping Destinations
We currently ship to [specify areas, e.g., all of the Continental US / Europe / Worldwide].
- Please Note: At this time, we do not ship to [mention excluded areas if any, e.g., P.O. Boxes, military bases, or specific islands].
2. Shipping Costs
We believe in full transparency. Shipping costs are automatically calculated at checkout before you finalize your purchase, based on the weight, volume of the package, and your delivery address.
- Standard Shipping: [Fixed price, e.g., $4.99 / €4.99] or calculated at checkout.
- Free Shipping: We offer free standard shipping on orders over [Amount, e.g., $50 / €50].
3. Processing and Delivery Times
The total delivery time is made up of order fulfillment (processing) time plus the transit time of the courier.
- Processing Time: Orders are prepared and packaged within 24 to 48 business hours after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
- Transit Time (Delivery):
- Standard Shipping: [3 to 5] business days.
- Express Shipping (if applicable): [1 to 2] business days.
🍃 Our Eco-Friendly Commitment: At MAIJ CORPO, we care deeply about ecology. Whenever possible, we consolidate your items into a single package and use recycled, recyclable, or biodegradable packaging materials to reduce our carbon footprint.
4. Order Tracking
We want you to know exactly where your package is! Once your order leaves our warehouse, you will receive an automated email containing:
- The name of the shipping carrier.
- A Tracking ID (Tracking Number).
- A direct link to track the journey of your new home, garden, or pet products.
5. Failed Deliveries and Incorrect Addresses
- Incorrect Address: Please double-check your shipping details before completing your payment. MAIJ CORPO is not responsible for delivery failures caused by incorrect or incomplete addresses provided by the customer. If a package is returned to us, the customer will be responsible for the reshipping costs.
- Unattended Deliveries: Couriers typically make up to two delivery attempts. If you are not available, the package may be dropped off at a local post office or pickup point for a limited time before being returned to our warehouse.
6. Damaged or Lost Items during Transit
We take great care in packaging fragile items (such as gardening tools or home decor), but accidents can happen. If your package arrives visibly damaged, broken, or opened, please:
- Contact us at [admin@maijcorpo.com] within 24 to 48 hours of delivery, attaching the images and your order number. We will resolve the issue immediately by arranging a replacement or a refund.
